About this Service
RCS Business Messaging – The Future of Customer Communication
Supercharge Your Customer Engagement with Rich Communication Services (RCS)
RCS (Rich Communication Services) takes traditional SMS to the next level by enabling rich media, interactivity, and branded conversations—all within your customer’s default messaging app. Deliver more than just messages—deliver experiences.
💼 What Makes RCS Messaging Powerful?
✅ Verified Sender ID
Your business stands out with a verified profile – including your brand name, logo, and theme colors. Build trust instantly and boost brand recall.
🖼️ Rich Media Support
Send high-resolution images, GIFs, videos, PDFs, and more: share maps, files, or even calendar invites—all inside a message.
💬 Smart Replies & Suggested Actions
Guide customers with one-tap options like “Buy Now,” “Track Order,” or “Call Support” for a seamless experience.
📦 Carousel Messages
Showcase multiple products or services in a single, scrollable message. Each card can feature an image, description, and CTA link—perfect for promotions.
🔔 Delivery & Read Receipts
Gain full visibility into message performance. Know when your message was delivered, opened, and acted upon with real-time analytics.
📍 Location Sharing
Share your store, branch, or service location with an interactive map preview—ideal for deliveries, pickups, and offline visits.
📞 Click-to-Call
Let your customers connect with one tap. Add direct call buttons for quick communication without switching apps.
🌐 Interactive Forms & Surveys
Collect feedback, book appointments, or capture leads within the message using embedded forms—no redirection required.
🚀 Why Businesses Choose RCS with Hence Digital?
✅ ISO 9001:2015 Certified Company
🌍 Serving Clients Across India, UAE, and Beyond
📲 Android Native Support (No App Install Needed)
🔐 100% Secure, DLT Approved
💡 Easy API Integration & Campaign Dashboard
🧑💼 Used by 1000+ Brands Across Industries
📢 Ideal for:
Retail & E-Commerce – Send offers, cart reminders, order updates
Travel & Hospitality – Share tickets, hotel details, and booking confirmations
Healthcare – Appointment confirmations, test reports, reminders
Banks & FinTech – Transaction alerts, verification, promotions
Logistics & Delivery – Tracking info, pickup/drop updates, location sharing
